Medical Office Administration
This curriculum prepares individuals for employment in medical and other healthcare-related offices.
Coursework includes medical terminology, information systems, office management, medical coding, billing and insurance, legal and ethical issues plus formatting and word processing. Students learn administrative and support functions and develop skills applicable in medical environments.
Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare-related organizations.
For specific information about potential positions and wages in medical office administration employment, visit the Central Piedmont Career Coach website.
Medical Office Administration (A25310)
Degree Awarded
The Associate in Applied Science degree - Medical Office Administration is awarded upon completion of this program.
The Medical Office Administration degree is available in two tracks:
1) Medical Office Administration (A25310M), and
2) Medical Office Administration – Medical Billing and Coding (A25310B)
Admissions
- Complete an admissions application to Central Piedmont.
- Submit high school transcript and any college transcripts to Central Piedmont Admissions, Records & Registration.
- Take the required placement tests to determine placement in English (ENG) and mathematics (MAT) courses.
- Check the Course Descriptions section to see course prerequisites or co-requisites.
Contact Information
The Medical Office Administration Program is in the Business and Accounting Division. Contact the program office at 704.330.4865. For complete details, visit the Medical Office Administration website.
Medical Office Administration (A25310M)
| ENG 111 | Writing and Inquiry | 3.0 |
| Select 3 credits of the following: | 3.0 | |
| Writing and Research in the Disciplines | ||
| Literature-Based Research | ||
| Professional Research & Reporting | ||
| Introduction to Communication | ||
| Public Speaking | ||
| Select 3 credits of the following: | 3.0 | |
| Mathematical Measurement and Literacy | ||
| Algebra/Trigonometry I | ||
| Quantitative Literacy | ||
| Statistical Methods I | ||
| Precalculus Algebra | ||
| Select 3 credits of the following: | 3.0 | |
| Principles of Microeconomics | ||
| Principles of Macroeconomics | ||
| World Civilizations I | ||
| World Civilizations II | ||
| American History I | ||
| American History II | ||
| American Government | ||
| General Psychology | ||
| Introduction to Sociology | ||
| Select 3 credits of the following: | 3.0 | |
| Art Appreciation | ||
| Art History Survey I | ||
| Art History Survey II | ||
| Theatre Appreciation | ||
| Cultural Studies | ||
| Myth in Human Culture | ||
| Music Appreciation | ||
| Introduction to Jazz | ||
| Philosophical Issues | ||
| Introduction to Ethics | ||
| World Religions (Major Requirements) | ||
| Major Requirements | ||
| OST 137 | Office Applications I | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| OST 149 | Medical Legal Issues | 3.0 |
| OST 164 | Office Editing | 3.0 |
| Select one of the following sequences: | ||
| OST 141 & OST 142 | Medical Office Terms I and Medical Office Terms II | 6.0 |
| or MED 121 & MED 122 | Medical Terminology I and Medical Terminology II | |
| Other Major Requirements: | ||
| ACA 122 | College Transfer Success | 1.0 |
| OST 130 | Comprehensive Keyboarding | 3.0 |
| OST 136 | Word Processing | 3.0 |
| OST 171 | Introduction to Virtual Office | 3.0 |
| OST 184 | Records Management | 3.0 |
| OST 243 | Medical Office Simulation | 3.0 |
| OST 263 | Healthcare Customer Relations | 3.0 |
| OST 286 | Professional Development | 3.0 |
| OST 288 | Medical Office Administration Capstone | 3.0 |
| Technical Electives | ||
| Select 6 credits of the following: | 6.0 | |
| Office Computations | ||
| Text Entry & Formatting | ||
| Office Applications II | ||
| Office Finance Solutions | ||
| Advanced Word Processing | ||
| Office Applications III | ||
| Long-Term Care Coding | ||
| Introduction to Computers | ||
| College Accounting | ||
| Principles of Financial Accounting | ||
| Principles of Management | ||
| Human Resource Management | ||
| Customer Service | ||
| Social Media Marketing | ||
| Work-Based Learning I | ||
| Work-Based Learning I | ||
| Work-Based Learning II | ||
| Work-Based Learning II | ||
| Total Credits | 64 | |
Medical Office Administration – Medical Billing and Coding Track (A25310B)
The Medical Billing and Coding track includes general medical office administration procedures as well as prepares students to become certified medical coders.
| General Education Requirements | ||
| ENG 111 | Writing and Inquiry | 3.0 |
| Select 3 credits of the following: | 3.0 | |
| Writing and Research in the Disciplines | ||
| Literature-Based Research | ||
| Professional Research & Reporting | ||
| Introduction to Communication | ||
| Public Speaking | ||
| Select 3 credits of the following: | 3.0 | |
| Mathematical Measurement and Literacy | ||
| Algebra/Trigonometry I | ||
| Quantitative Literacy | ||
| Statistical Methods I | ||
| Precalculus Algebra | ||
| Select 3 credits of the following: | 3.0 | |
| Principles of Microeconomics | ||
| Principles of Macroeconomics | ||
| World Civilizations I | ||
| World Civilizations II | ||
| American History I | ||
| American History II | ||
| American Government | ||
| General Psychology | ||
| Introduction to Sociology | ||
| Select 3 credits of the following: | 3.0 | |
| Art Appreciation | ||
| Art History Survey I | ||
| Art History Survey II | ||
| Theatre Appreciation | ||
| Cultural Studies | ||
| Myth in Human Culture | ||
| Music Appreciation | ||
| Introduction to Jazz | ||
| Philosophical Issues | ||
| Introduction to Ethics | ||
| World Religions | ||
| Major Requirements | ||
| OST 137 | Office Applications I | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| OST 149 | Medical Legal Issues | 3.0 |
| OST 164 | Office Editing | 3.0 |
| Select one of the following sequences: | 6.0 | |
| Medical Office Terms I and Medical Office Terms II | ||
OR | ||
| Medical Terminology I and Medical Terminology II | ||
| Other Major Requirements: | ||
| OST 130 | Comprehensive Keyboarding | 3.0 |
| OST 136 | Word Processing | 3.0 |
| OST 171 | Introduction to Virtual Office | 3.0 |
| OST 184 | Records Management | 3.0 |
| OST 243 | Medical Office Simulation | 3.0 |
| OST 263 | Healthcare Customer Relations | 3.0 |
| OST 286 | Professional Development | 3.0 |
| OST 288 | Medical Office Administration Capstone | 3.0 |
| ACA 122 | College Transfer Success | 1.0 |
| Technical Electives | ||
| Select 6 credits of the following: | 6.0 | |
| Office Computations | ||
| Text Entry & Formatting | ||
| Office Applications II | ||
| Office Finance Solutions | ||
| Advanced Word Processing | ||
| Office Applications III | ||
| Long-Term Care Coding | ||
| Introduction to Computers | ||
| College Accounting | ||
| Principles of Financial Accounting | ||
| Work-Based Learning I | ||
| Principles of Management | ||
| Human Resource Management | ||
| Customer Service | ||
| Social Media Marketing | ||
| Work-Based Learning I | ||
| Work-Based Learning II | ||
| Work-Based Learning II | ||
| Total Credits | 64 | |
Medical Office Administration Certificate Specialization in Procedural and Diagnostic Coding (C25310-C1)
| Major Requirements | ||
| OST 141 | Medical Office Terms I | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| OST 142 | Medical Office Terms II | 3.0 |
| OST 247 | Procedure Coding | 3.0 |
| OST 248 | Diagnostic Coding | 3.0 |
| OST 249 | Medical Coding Certification Preparation | 3.0 |
| Total Credits | 18 | |
Medical Office Administration Certificate Specialization in Medical Office Administration (C25310-C2)
| Major Requirements | ||
| OST 130 | Comprehensive Keyboarding | 3.0 |
| OST 141 | Medical Office Terms I | 3.0 |
| OST 149 | Medical Legal Issues | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| OST 171 | Introduction to Virtual Office | 3.0 |
| OST 184 | Records Management | 3.0 |
| Total Credits | 18 | |
The following is the suggested plan for when to take each course to complete the Associate in Applied Science degree, based on the program requirements of the 2024-2025 catalog. This is only a recommendation — you may take courses in another order upon consultation with your advisor. This plan is based on you starting with college-level math and English courses, starting your program in the fall, and attending full-time. You can also follow this sequence if you attend part-time. Speak with your academic advisor about the plan and any questions. This program might also offer diplomas or certificates; visit the catalog or contact the program for details. Visit the Academic Advising page for instructions on locating your assigned advisor: https://www.cpcc.edu/academics/academic-advising
- Medical Office Administration (A25310M)
- Medical Office Administration - Medical Billing and Coding (A25310B)
Medical Office Administration (A25310M)
| Term I | Credits | |
|---|---|---|
| ACA 122 | College Transfer Success | 1.0 |
| OST 137 | Office Applications I | 3.0 |
| COM 110 or COM 231 | Introduction to Communication or Public Speaking | 3.0 |
| ENG 111 | Writing and Inquiry | 3.0 |
| OST 130 | Comprehensive Keyboarding | 3.0 |
| OST 286 | Professional Development | 3.0 |
| Credits | 16 | |
| Term II | ||
| OST 141 | Medical Office Terms I | 3.0 |
| OST 171 | Introduction to Virtual Office | 3.0 |
| OST 136 | Word Processing | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| OST 184 | Records Management | 3.0 |
| Credits | 15 | |
| Term III | ||
| MAT 110 | Mathematical Measurement and Literacy or Algebra/Trigonometry I or Quantitative Literacy or Statistical Methods I or Precalculus Algebra | 3.0 |
| OST 142 | Medical Office Terms II | 3.0 |
| Credits | 6 | |
| Term IV | ||
| OST 149 | Medical Legal Issues | 3.0 |
| OST 243 | Medical Office Simulation | 3.0 |
| OST 164 | Office Editing | 3.0 |
| OST 263 | Healthcare Customer Relations | 3.0 |
| You may have completed a program certificate(s). Confirm eligibility with your academic advisor. | ||
| Credits | 12 | |
| Term V | ||
| Humanities/Fine Arts | 3.0 | |
| Technical Elective | 3.0 | |
| Technical Elective | 3.0 | |
| OST 288 | Medical Office Administration Capstone | 3.0 |
| Behavioral/Social Science | 3.0 | |
| Credits | 15 | |
| Total Credits | 64 | |
Medical Office Administration - Medical Billing and Coding (A25310B)
| Term I | Credits | |
|---|---|---|
| ACA 122 | College Transfer Success | 1.0 |
| OST 137 | Office Applications I | 3.0 |
| COM 110 or COM 231 | Introduction to Communication or Public Speaking | 3.0 |
| ENG 111 | Writing and Inquiry | 3.0 |
| OST 130 | Comprehensive Keyboarding | 3.0 |
| OST 148 | Medical Insurance and Billing | 3.0 |
| Credits | 16 | |
| Term II | ||
| OST 141 | Medical Office Terms I | 3.0 |
| OST 243 | Medical Office Simulation | 3.0 |
| OST 247 | Procedure Coding | 3.0 |
| OST 149 | Medical Legal Issues | 3.0 |
| OST 136 | Word Processing | 3.0 |
| Credits | 15 | |
| Term III | ||
| MAT 110 | Mathematical Measurement and Literacy or Algebra/Trigonometry I or Quantitative Literacy or Statistical Methods I or Precalculus Algebra | 3.0 |
| OST 142 | Medical Office Terms II | 3.0 |
| Credits | 6 | |
| Term IV | ||
| OST 248 | Diagnostic Coding | 3.0 |
| OST 249 | Medical Coding Certification Preparation | 3.0 |
| OST 250 | Long-Term Care Coding | 3.0 |
| OST 164 | Office Editing | 3.0 |
| OST 286 | Professional Development | 3.0 |
| You may have completed a program certificate(s). Confirm eligibility with your academic advisor. | ||
| Credits | 15 | |
| Term V | ||
| Humanities/Fine Arts | 3.0 | |
| Behavioral/Social Science | 3.0 | |
| Technical Elective | 2.0-3.0 | |
| OST 288 | Medical Office Administration Capstone | 3.0 |
| OST 263 | Healthcare Customer Relations | 3.0 |
| Credits | 14-15 | |
| Total Credits | 66-67 | |