Career Development

The Career Development (formerly HRD-Human Resources Development) program is designed to educate and train individuals to be successful in the workplace. This program provides career assessment, employability skills training and career advising to unemployed and underemployed adults. Courses taught in this program address:

  • assessment of an individual's assets and limitations,
  • development of a positive self-concept and employability skills,
  • job search and job retention strategies,
  • communication and problem solving skills, and
  • information technology in the workplace.

Individuals also can earn Working Smart (soft skills) and Career Readiness Certifications.

The classes are offered at no cost to individuals currently in one of the following situations:

  • are unemployed,
  • have received notice of a pending layoff,
  • are working and are eligible for Federal Earned Income Tax Credit, or
  • are working and earning at or below 200 percent of Federal Poverty Guidelines.

For more information, call the Career Development department at 704.330.2722, ext. 3885 or visit the Career Development website at

Working Smart Certification

Working Smart Certification is issued by Charlotte Works, Mecklenburg County's Workforce Development Board, to certify the recipient's employability skills related to self-awareness, self-management, work ethics, communication skills, and problem solving skills. Satisfactory completion of the Working Smart course is necessary to receive the certification.

North Carolina Career Readiness Certificate

The North Carolina Career Readiness Certificate (CRC) is a portable employability skills credential signed by the Governor. The CRC allows potential employees to distinguish themselves from other applicants or to meet preferred or required qualifications for employers. Applicants must earn a designated score on three tests to receive either a bronze, silver, or gold designation:

  1. Reading for Information,
  2. Locating Information, and
  3. Applied Math.