Business Processes

For complete details about these certifications, visit the Corporate and Continuing Education website for Business Processes at

Business Analysis

Business Analysis Plus Certificate Program (IIBA® Compliant)

The Business Analysis Plus Certificate is a comprehensive program for anyone who determines project needs or who needs to define, communicate, recommend and manage the scope of a business solution. The program provides extensive training on determining business requirements, project planning and control, data gathering, creating functional specifications and structured testing utilizing the BABOK® (Business Analysis Body of Knowledge) of the IIBA®, International Institute of Business Analysis.

Lean Manufacturing

Lean Manufacturing

Experience first-hand the power of Lean Manufacturing in this fun, eight-hour course and factory simulation. Learn, then apply principles and practices immediately in an organization to reduce waste and remove non-value added activities. This course is especially relevant to front-line leaders, hourly production employees and work teams.

Project Management

Project Management Plus Certificate Program (PMI® Compliant)

This comprehensive program is for individuals who lead or direct projects and programs, either fully or in part. The extensive training follows the PMBOK® (Project Management Body of Knowledge) standards that include Project Planning and Control, Determining Business Requirements, Stakeholder Management plus powerful hands-on management applications of Microsoft Project using real-world scenarios. The program of five courses also prepares participants to take PMP® (Project Management Professional) and CAPM® (Certified Associate in Project Management) exams - designations awarded by PMI®, the Project Management Institute.

Six Sigma Certification

Six Sigma, the powerful methodology that has revolutionized leading corporations worldwide, is available at CPCC as a blended course with classroom instruction and online assignments. The benefits of implementing Six Sigma are lowered costs, improved profitability, increased market share and more.

Visit the Six Sigma Certifications website at

Six Sigma Green Belt Certification

This course blends classroom instruction with online assignments and exams. There are 24 hours of required instructor-led classroom sessions every other week during the session and approximately 22 hours of online activities. Online hours may vary, per student based on knowledge and skill. There are no prerequisites to taking this course. Participants who successfully complete the program will receive a CPCC certificate and be awarded 4.6 Continuing Education Units (CEUs).

Six Sigma Black Belt Certification

After successful completion of this 100-hour course, participants are better prepared to provide an organization with the leadership and knowledge expertise of a certified Six Sigma Black Belt. The course content is built on the American Society for Quality (ASQ) body of knowledge. Six Sigma Black Belts lead cross-functional project teams to carry out identified improvement projects. As such, Black Belts need to be able to implement all of the appropriate tools of Six Sigma and provide statistical expertise for project teams. They work with, lead and mentor cross-functional teams to define and measure problems, analyze the root causes, implement improvements and establish control at new levels. This course blends classroom instruction (40 hours) with required online assignments (60 hours). Additional non-degree certificates, certifications and licensure or test preparation are available. For a complete schedule or to learn more, contact Customer Service and Registration for Corporate and Continuing Education at 704.330.4223.

BAP 7005. Determining Business Requirements. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn how to develop a business case and business requirements documentation (BRD) via identifying, capturing and documenting business needs. Explore how to prepare functional specifications, analyzing scope limits and differentiating between wants/needs in order to allow business sponsors to assess and determine project priorities. Eligible for 16 PDUs (PMI®) and 14 CDUs (IIBA ®).

BAP 7006. Project Planning and Control. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn processes, tools, and techniques used to initiate, plan, execute, monitor & control, and close projects to ensure project quality from start to finish. Explore best practices for managing and controlling scope, schedule, budget, communications, risk and change between client/end users and all team members (internal and external). Eligible for 24 PDUs (PMI®).

BAP 7008. Creating Functional Specifications. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn the best methods to facilitate communication among stakeholders, bridging the communications gap between the business and technology. Learn analysis methods to make the necessary transition from business requirements to functional specifications. Eligible for 14 CDUs (IIBA®) and 14 PDUs (PMI®) and is required for the PMI - Professional in Business Analysis Plus Certificate Program.

BAP 7009. Structured Testing Techniques. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn how to locate errors during implementation, programming and testing phases. Save time and money with more effective quality systems being developed. This class is for those business analysts, liaisons, project leaders, support and testing teams who want to ensure the system developed meets agreed upon business requirements. Eligible for 14 PDUs (PMI®).

MFR 7000. Lean Manufacturing. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Lean Manufacturing is currently one of the leading process improvement methodologies worldwide. In an increasingly competitive global market, its customer and process based focus on reducing non-value added activities allows companies to provide superiour quality products and services in a timely manner with lower costs. The creative input of all employees is emphasized to improve workflow, productivity, efficiency, and workplace organization while reducing inventory and interruptions.

PMP 7002. Using Microsoft Project for Effective Project Management. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn the ins and outs of using Microsoft Project while reinforcing scheduling principles used to plan, organize, track and control projects. Explore how scheduling, estimating/cost, and managing resources must align to achieve project success. This course is eligible for 16 PDUs (PMI®).

PMP 7003. PMP/CAPM Exam Prep. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Prepare to become certified by PMI®, the global leader in project management best practices. The PMP® Certification attests to knowledge and practice of standardized, formal, and successful project management protocols. The CAPM® Certification applies to those who do not have practical experience, but want to demonstrate their understanding of best practices. This course uses a highly focused approach of content and exam application to prepare participants to take either exam. Eligible for 24 PDUs (PMI®).

PMP 7022. Leading the Way in Stakeholder Management. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Increase your ability to identify and influence stakeholders at all levels. Identify root cause needs and leverage relationships from board room to team war room to maximize project success. Strategize team management as an integrated system to deliver a project on-scope, on-schedule and on-budget. Includes PMBOK® principles and practical tools for success. Eligible for 16 PDUs (PMI®).