Business Processes

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Business Analysis Plus Certificate Program (IIBA® Compliant)
The Business Analysis Plus Certificate is a comprehensive program for anyone who determines project needs or who needs to define, communicate, recommend and manage the scope of a business solution. The program provides extensive training on determining business requirements, project planning and control, data gathering, creating functional specifications and structured testing utilizing the BABOK® (Business Analysis Body of Knowledge) of the IIBA®, International Institute of Business Analysis.
Courses include:
Building a Requirements Package (BAP 7010)
Creating Functional Specifications (BAP 7008)
Data Gathering and Requirements Elicitation (BAP 7007)
Determining Business Requirements (BAP 7005)
Project Planning and Control (BAP 7006)
Structured Testing Techniques (BAP 7009)

Lean Enterprise Certification

Lean improvement efforts enable organizations to dramatically reduce waste and non-value-added activities to become highly effective, competitive and profitable operations. The basic concept of lean is to “do more with less.” The CPCC certification builds lean change agent expertise that can be applied in both manufacturing and non-manufacturing enterprises.

Lean Enterprise Certification Program (MFR 7905)

Lean Manufacturing

Experience first-hand the power of Lean Manufacturing in this fun, eight-hour course and factory simulation. Learn, then apply principles and practices immediately in your organization to reduce waste and remove non-value added activities. This course is especially relevant to front-line leaders, hourly production employees and work teams.

Lean Manufacturing (MFR 7000)

Project Management

Project Management Plus Certificate Program (PMI® Compliant)
This comprehensive program is for individuals who lead or direct projects and programs, either fully or in part. The extensive training follows the PMBOK® (Project Management Body of Knowledge) standards that include Project Planning and Control, Determining Business Requirements, Stakeholder Management plus powerful hands-on management applications of Microsoft Project using real-world scenarios. The program also prepares participants to take PMP® (Project Management Professional) and CAPM® (Certified Associate in Project Management) exams - designations awarded by PMI®, the Project Management Institute.

The following five courses are required to complete the Project Management Plus Certificate:

  1. Determining Business Requirements (BAP 7008)
  2. PMP/CAPM Exam Prep (PMP 7003)
  3. Project Planning and Control (BAP 7006)
  4. Stakeholder Management (PMP 7022)
  5. Using Microsoft Project for Effective Project Management (PMP 7002)

Six Sigma Certification

Visit the Six Sigma Certifications website at:

Six Sigma, the powerful methodology that has revolutionized leading corporations worldwide, is available at CPCC as a blended course with classroom instruction and online assignments. The benefits of implementing Six Sigma are lowered costs, improved profitability, increased market share and more.

Six Sigma Green Belt Certification

This course blends classroom instruction with online assignments and exams. There are 24 hours of required instructor-led classroom sessions every other week during the session and approximately 22 hours of online activities. Online hours may vary, per student based on knowledge and skill. There are no prerequisites to taking this course. Participants who successfully complete the program will receive a CPCC certificate and be awarded 4.6 Continuing Education Units (CEUs).

Six Sigma Black Belt Certification

After successful completion of this 100-hour course, participants are better prepared to provide an organization with the leadership and knowledge expertise of a certified Six Sigma Black Belt. The course content is built on the American Society for Quality (ASQ) body of knowledge. Six Sigma Black Belts lead cross-functional project teams to carry out identified improvement projects. As such, Black Belts need to be able to implement all of the appropriate tools of Six Sigma and provide statistical expertise for project teams. They work with, lead and mentor cross-functional teams to define and measure problems, analyze the root causes, implement improvements and establish control at new levels. This course blends classroom instruction (40 hours) with required online assignments (60 hours). Additional non-degree certificates, certifications and licensure or test preparation are available. For a complete schedule or to learn more, call 704.330.4223.

BAP 7005. Determining Business Requirements. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn how to develop a business case and business requirements documentation (BRD) via identifying, capturing and documents business needs. Explore how to prepare functional specifications, analyzing scope limits and differentiating between wants/needs in order to allow business sponsors to assess and determine project priorities. Eligible for 16 PDUs (PMI®) and 14 CDUs (IIBA ®).

BAP 7006. Project Planning and Control. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn processes, tools, and techniques used to initiate, plan, execute, monitor & control, and close projects to ensure project quality from start to finish. Explore best practices for managing and controlling scope, schedule, budget, communications, risk and change between client/end users and all team members (internal and external). Eligible for 24 PDUs (PMI®).

BAP 7008. Creating Functional Specifications. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn the best methods to facilitate communication among stakeholders, bridging the communications gap between the business and technology. Learn analysis methods to make the necessary transition from business requirements to functional specifications. Eligible for 14 CDUs (IIBA®) and 14 PDUs (PMI®).

BAP 7009. Structured Testing Techniques. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn how to locate errors during implementation, programming and testing phases. Save time and money with more effective quality systems being developed. This class is for those business analysts, liaisons, project leaders, support and testing teams who want to ensure the system developed meets agreed upon business requirements. Eligible for 14 PDUs (PMI®).

BAP 7010. Building a Requirements Package. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

A fundamental part of business analysis involves the communication of solutions to stakeholders. Often, this communication includes technical information. A requirements package is a document or presentation that conveys information in an understandable way and will include evaluation of possible alternatives, formal review and approvals, inputs to solution design and conformance to regulatory obligations. In this class, you will learn to differentiate between a deliverable (a specific output of the business analysis process that the business analyst has agreed to produce) and a work product (a document or collection of notes or diagrams used during the requirements development process.) It will assist you in writing clearly and concisely to inform all stakeholders in an effective and professional manner.

MFR 7000. Lean Manufacturing. 0.0 Hours. Class-6.0. Clinical-0.0. Lab-0.0. Work-0.0

Lean Manufacturing is currently one of the leading process improvement methodologies worldwide. In an increasingly competitive global market, its customer and process based focus on reducing non-value added activities allows companies to provide superiour quality products and services in a timely manner with lower costs. The creative input of all employees is emphasized to improve workflow, productivity, efficiency, and workplace organization while reducing inventory and interruptions.

MFR 7905. Lean Enterprise Certification Program. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

This is a quick-start certification program providing comprehensive training and development in lean enterprise and the concepts of lean office work structure. Designed as a 40 hour certification course, this program sharply focused on the development of lean business practices in administrative and non-production functional areas. This high-impact program develops participant skills for proficiency in lean concepts, tools, and methods to advance operational effectiveness and efficiency. With this skill base, all organizations will derive profound benefit from this developmental program. At the completion of this concentrated program of study, the participant will take a proctored certification examination. Successful completion of this examination will certify the participant as a Lean Enterprise Specialist.

PMP 7002. Using Microsoft Project for Effective Project Management. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Learn the ins and outs of using Microsoft Project while reinforcing scheduling principles used to plan, organize, track and control projects. Explore how scheduling, estimating/cost, and managing resources must align to achieve project success. This course is eligible for 16 PDUs (PMI®). Prerequisites: Project Planning & Control (BAP-7006) and a basic understanding of Microsoft applications.

PMP 7003. PMP/CAPM Exam Prep. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Prepare to become certified by PMI®, the global leader in project management best practices. The PMP® Certification attests to knowledge and practice of standardized, formal, and successful project management protocols. The CAPM® Certification applies to those who do not have practical experience, but want to demonstrate their understanding of best practices. This course uses a highly focused approach of content and exam application to prepare participants to take either exam. Eligible for 24 PDUs (PMI®).

PMP 7022. Leading the Way in Stakeholder Management. 0.0 Hours. Class-440.0. Clinical-0.0. Lab-0.0. Work-0.0

Increase your ability to identify and influence stakeholders at all levels. Identify root cause needs and leverage relationships from board room to team war room to maximize project success. Strategize team management as an integrated system to deliver a project on-scope, on-schedule and on-budget. Includes PMBOK® principles and practical tools for success. Eligible for 16 PDUs (PMI®).